• Website Development Payment Obligations – A down payment is required in order to begin the development of your website. This is usually 50% of the upfront design fee unless an alternative contract or proposal specifies a different amount. The outstanding balance on your website is due after the design, navigation, and pages have been approved and built. The final payment is due regardless of whether all content for the pages has been sent by the client.
  • Website Development Cancellation If site design and development work have already begun (such as creating a design concept), then the down payment is non-refundable. Brandmanny may elect at its sole discretion to offer a partial refund depending upon the circumstances.
  • Stock Photography Payment Obligations: Stock photography includes most photos and/or images not provided by the client. Stock photography purchased on behalf of the client for use in website development is billable at a minimum of $10 per picture. This amount is separate from the amount quoted for website design and development. Some pictures are more expensive than $10, in which case we will solicit client approval and communicate the price before purchasing.
  • Description of Ongoing Costs: There are 2 types of ongoing costs: domain registration and hosting
    • Hosting Renewal Payment Obligations Your hosting account will be automatically renewed under the same time and fee structure unless you give written notice to Brandmanny fifteen (15) days before the renewal date that you do not wish to renew the account.
    • Sites NOT Hosted by Brandmanny Should the client decide to host their site on another server, Brandmanny cannot guarantee all elements of the site will work. Brandmanny will make a reasonable effort to research the problem on the foreign platform to let the client know what we think the problem is. However, we cannot take responsibility for problems caused by or on another hosting server, including but not limited to email, FTP, SSL, database, server software, and site security issues.
    • Website Maintenance fee Brandmanny offers a website maintenance fee of NGN 1,500 monthly, this is optional. If the client chooses to go with this offer, a 6 months duration payment will be made upfront and in subsequent months, payments will be made directly to the provided account or via the website.
    • Domain name registration: This cost recurs annually. Domain name registration gives you exclusive rights to a certain name, such as www.mygroup.org, so that you can use it for your web-based purposes. You are NOT required to register a domain through us, but we strongly PREFER that you do. Many services are not honest in the way they sell names and we spend a lot of time helping people re-secure rights to the name they thought they had already purchased. If you have registered your own name, make sure you have yourself as the Registrant and Administrative Contact with a current, easily accessible email address. This will help to ensure that your domain can be renewed or transferred should the need arise. Domain name registration fees are not refundable.
  • Website Pages Design Once the site design is approved by the client, usually via email consent, the design is considered ready for implementation. Should the client wish to make changes to a design they have approved, those changes are billable at our standard rate.
  • Interlocutory Property – Brandmanny holds all Interlocutory Properties until the project has been fully paid for
  •  Email We offer free domain-based email accounts to our clients as part of any hosting contract. If the site is not hosted by Brandmanny, we take no responsibility for setting up and troubleshooting email problems.
  • Technical Support – We offer local and long-distance phone support to our clients. We do not normally bill for technical support depending on the source of the problem, its severity, and our time invested. If Brandmanny is not the source of the problem, technical support may be billable.
  • Content – Provision of content is the customer’s responsibility unless specifically negotiated ahead of time as part of the project proposal.
    • Text content – Copy for all website pages and links need to be delivered digitally and should be carefully proof-read by the client. Two rounds of revisions will be provided free of charge. Subsequent revisions will be billable at our regular hourly rate.
    • Copy development – Should the client wish Brandmanny to develop content for the site, website copy is billable at our regular hourly rate. Development of copy is accomplished via Brandmanny Web Development interviewing the client about the topic areas to be addressed on their web pages. Brandmanny then composes appropriate copy, submits to the client for review, edit, and approval. Approved copy is then posted to the web pages.
    • Graphical content – Images outside of the website design must be provided in digital form or in a form that can be easily scanned unless otherwise provided for in the customer’s contract. Subsequent revisions will be billable at our regular hourly rate.
  • Training – For websites with administrative control panels or content management systems, two (2) one-hour training sessions will be provided.
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